Our Policy Posture for Indonesian Accounts
Our legal terms are written specifically for accounts registered and accessed from Indonesia. Access to certain services depends on local law, and we make this clear at the point of account creation — not after the fact. When you make a deposit via DANA, OVO, GoPay,
-
1
or QRIS, the transaction is logged against your account record in line with our data retention policy, which we detail fully in the trust section below. We do not share your payment method details with third parties for marketing purposes. Any dispute arising from your account
-
2
activity is handled through our internal resolution process first, with escalation paths available if that process does not satisfy your concern. Indonesian account holders are entitled to request a full copy of their stored data at any time by contacting our support team. All policy updates
-
3
are communicated via your registered email address before taking effect.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.